COVID-19

Dear guest,

We are happy to inform you that The Slaak Rotterdam, a Tribute Portfolio Hotel, is open and we look forward to welcoming you. In order to welcome you safely and secure we have taken important measures. Please be informed about our COVID-19 regulations below. Kindly know that these measurements can be adjusted at all times by the hotel; we will always follow the official COVID-19 guidelines given by the Dutch Government.

SIGNAGE

We have placed signage throughout the hotel helping you and others maintaining 1.5 meters distance at all times. This includes, but is not limited to, the following signage: one-direction walking routes, maximum capacities per space/room, closed areas and facilities, and designated waiting areas.

DISINFECTANT MATERIAL

When entering and leaving the hotel all guests are requested to clean their hands with disinfectant. It is also possible to clean your hands in the bathrooms of our public areas when open.

HOTEL CLEANING

We increased the frequency of cleaning and disinfecting high-volume areas and regularly touched surfaces, especially in public areas, such as the counter at the Front Desk, elevator buttons, door handles, bathrooms and room keys.

SAFETY & CLEANING GUIDELINES

Safety and cleaning guidelines are available and published throughout the hotel to help you and others to stay safe.

STAFF

All staff members have received special COVID-19 awareness training and receive reminders on the protocol in our daily meetings.

FACEMASKS

The government strongly advice to use face masks in indoor public areas and public transport. Our team members are all working with face masks. We advice hotel guests to do same when walking in the hotel, however it is not mandatory.

RESTAURANT & BAR DIDOT34

We are happy to inform you that our restaurant & bar Didot34 remains open hotel guests (only). Groups may consists of a maximum of 4 people unless it concerns a household. Children are not included in this, but are included in the total number of guests (30). Reservations can be made by emailing to reservations@theslaakrotterdam.nl.

Kindly note we will ask all guests to choice a preferred timeslot for breakfast (07:00-11:00 every hour), lunch (12:00-16:00) and dinner (first shift 17:30-19:30 and the second shift 20:00-21:45).

We will like to inform you that it is not allowed to serve or drink alcohol after 20:00. Therefore the glasses will be removed from the table at 19:55. Opened bottles can be taken to the room. This means that the the second shift will be alcohol free. The restaurant and bar will be closed after 21:45.

(EXTRA) SERVICES

Mobile Check-In and Keyless Entry:
We would like to inform that we offer the possibility through Marriott Bonvoy to check-in online through the Marriott Bonvoy App. This allows you to have Keyless Entry to your room. We highly advice you to make use of this service.

Self-Parking in garage:
If you would like to make use of our parking, guests are requested to park their car themselves. Our staff will be assisting with opening the parking gate when entering and leaving the parking garage.

Bikes:
Bikes are available for guests for €17,50 per day. Our staff will disinfect the bikes for you.

If you have any additional questions, please feel free to reach out to our staff.

We are looking forward to welcoming you at The Slaak Rotterdam.