COVID-19

Dear guest,

We are happy to inform you that The Slaak Rotterdam, a Tribute Portfolio Hotel, is open and we look forward to welcoming you. In order to welcome you safely and secure we have taken important measures. Please be informed about our COVID-19 regulations below. Kindly know that these measurements can be adjusted at all times by the hotel; we will always follow the official COVID-19 guidelines given by the Dutch Government.

SIGNAGE

We have placed signage throughout the hotel helping you and others maintaining 1.5 meters distance at all times. This includes, but is not limited to, the following signage: one-direction walking routes, maximum capacities per space/room, closed areas and facilities, and designated waiting areas.

DISINFECTANT MATERIAL

When entering and leaving the hotel all guests are requested to clean their hands with disinfectant. All hotel rooms are equipped with disinfectant wipes for you to use. It is also possible to clean your hands in the bathrooms of our public areas when open.

HOTEL CLEANING

We increased the frequency of cleaning and disinfecting high-volume areas and regularly touched surfaces, especially in public areas, such as the counter at the Front Desk, elevator buttons, door handles, bathrooms and room keys.

ROOM CLEANING

Housekeeping will only clean rooms upon check-out and guests will automatically use the Make A Green Choice program. In case guests stay at the hotel more than 4 nights, we clean the room after the 4th night when the guest is outside of the room for a few hours.

SAFETY & CLEANING GUIDELINES

Safety and cleaning guidelines are available and published throughout the hotel to help you and others to stay safe.

STAFF

All staff members have received special COVID-19 awareness training and receive reminders on the protocol in our daily meetings. For all staff members it is mandatory to clean their hands on a regular basis.

ROOM SERVICE & FOOD ORDERS

Restaurant Didot34 is open again! If you want to dine in Didot34 it is only possible on the basis of reservation, as imposed by the government. This can be done via Didot34.

(EXTRA) SERVICES

Mobile Check-In and Keyless Entry: we would like to inform that we offer the possibility through Marriott Bonvoy to check-in online through the Marriott Bonvoy App. This allows you to have Keyless Entry to your room. We highly advice you to make use of this service.

Self-Parking: if you would like to make use of our parking, guests are requested to park their car themselves.Our staff will be assisting with opening the parking gate when entering and leaving the parking garage..

Bikes: bikes are available for guests for €15,- per day. Our staff will disinfect the bikes for you.

If you have any additional questions, please feel free to reach out to our staff.

We are looking forward to welcoming you at The Slaak Rotterdam.