COVID-19

Dear guest,

We are happy to inform you that The Slaak Rotterdam, a Tribute Portfolio Hotel, is open and we look forward to welcoming you. In order to welcome you safely and secure we have taken important measures. Please be informed about our COVID-19 regulations below. Kindly know that these measurements can be adjusted at all times by the hotel; we will always follow the official COVID-19 guidelines given by the Dutch Government.

SIGNAGE

We have placed signage throughout the hotel helping you and others maintaining 1.5 meters distance at all times. This includes, but is not limited to, the following signage: one-direction walking routes, maximum capacities per space/room, closed areas and facilities, and designated waiting areas.

DISINFECTANT MATERIAL

When entering and leaving the hotel all guests are requested to clean their hands with disinfectant, also gloves are available if preferred. All hotel rooms are equipped with disinfectant wipes for you to use. It is also possible to clean your hands in the bathrooms of our public areas when open.

HOTEL CLEANING

We increased the frequency of cleaning and disinfecting high-volume areas and regularly touched surfaces, especially in public areas, such as the counter at the Front Desk, elevator buttons, door handles, bathrooms and room keys.

ROOM CLEANING

Housekeeping will only clean rooms upon check-out and guests will automatically use the Make A Green Choice program. In case guests stay at the hotel more than 4 nights, we clean the room after the 4th night when the guest is outside of the room for a few hours.

SAFETY & CLEANING GUIDELINES

Safety and cleaning guidelines are available and published throughout the hotel to help you and others to stay safe.

STAFF

All staff members have received special COVID-19 awareness training and receive reminders on the protocol in our daily meetings. For all staff members it is mandatory to clean their hands on a regular basis. Operational staff with guest contact is using gloves. Housekeeping staff will be using masks.

ROOM SERVICE & FOOD ORDERS

The plan is to open our restaurant Didot34 and its terrace on the 1st of June 2020 according to the predictions of the Dutch Government. As of the 1st of June 30 persons (including staff) will be allowed in the restaurant. Guests are only allowed in our restaurant with a pre-booked reservation, this is mandatory regulation set by the Dutch Government. Reservations can be made through www.didot34.nl or with our reception. It is mandatory to maintain 1.5 meters distance with other people at all times in our restaurant and our terrace, we have adjusted our restaurant set up accordingly.

BAR DIDOT34

Our bar is open for hotel guests only. Please wait to be seated, our staff will guide you to your spot to maintain 1.5 distance with other guests and staff. A maximum amount of guests will be applicable.

FITNESS

Our fitness Studio34, including its changing rooms and bathrooms, will remain closed until the Dutch Government will allow indoor sport facilities to be open.

(EXTRA) SERVICES

Mobile Check-In and Keyless Entry: we would like to inform that we offer the possibility through Marriott Bonvoy to check-in online through the Marriott Bonvoy App. This allows you to have Keyless Entry to your room. We highly advice you to make use of this service.

Self-Parking: If you would like to make use of our parking, guests are requested to park their car themselves.Our staff will be assisting with opening the parking gate when entering and leaving the parking garage..

Bikes: Bikes are available for guests for €15,- per day. Our staff will disinfect the bikes for you.

If you have any additional questions, please feel free to reach out to our staff.

We are looking forward to welcoming you at The Slaak Rotterdam.

#staysafe #samensterk